Cascade Veterinary Center Ps at 921 State Avenue in Marysville, Washington

Customer Reviews about Cascade Veterinary Center Ps

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  I brought my sick kitty here for her first time to find out she had a large tumor in her belly and was told it had progressed too far to do anything about it. I was basically told she would need to be put down. Aside from the obvious bad news, the whole experience was terrible. They gave me some options of tests as well as an x-ray that would be sent out for external review by another doctor. This was close to $200 dollars and I chose to do it for peace of mind after the nurse kept pushing it. One of the things that bothers me about this ordeal is that I was told I would be called the next day with the results of the external interpretation. I was not called. The next day Dr. Hoffman simply called and left a voice message stating he was calling to check up on my cat. I called back the day after that to see if I could find out the results from the external interpretation that I PAID FOR and he got back to me but had no new info. It was clear that the results were not sent out. Additionally, Dr Hoffman seemed as if I had annoyed him by calling him. After several days, and the declining health of my cat, I decided that it was time to put her down. I called and made the appointment. The Doctor seemed rushed and had a cold demeanor. Anyway, he gave her the euthanasia medicine and I got very upset and was left to say goodbye. After several minutes, I noticed my kitty was still warm and was still breathing at which time I got the attention of the assistant at the front desk. I heard her get the Dr and heard him mumbling about having to come in because I thought I was mistaking random movements for her very rhythmic breathing!! He puffed through the door and said sometimes the animals might have some twitches at which point I said "She is still breathing!" Like hello, you arrogant jerk. He came over, checked her eyes and listened to her breath and she still had a heartbeat. He ran out to get more medicine and gave it to her. Then manually squeezed her heart or something to stop it (didn't explain what he was doing). I was pretty upset at this point. What if I had not noticed she was still alive? Would she have woken up later while being refrigerated only to die from cold or suffocation? He said I could stay longer if I wanted as he turned around to leave. I said I didn't want to be there anymore and he said "oh, well, ok" and left. Very cold. In summary, I feel like I was ripped off by having unnecessary tests pushed on me to take advantage of me (I was in shock and repeatedly said it wasn't going to help but she stood there waiting for me to sign then IT WAS NEVER DONE), then treated without dignity by this Doctor as I tried to peacefully help her cross the Rainbow Bridge. They did send me a paw print and a tuft of hair. The bag of ashes was decorated nicely. The rest of the staff was ok so I gave two stars instead of one, but I would not recommend this Doctor.
  July 11, 2017

  by Christa Lund
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  We take our cat, Cleo, in to get her nails clipped. The office staff is always cordial and efficient. Cleo is back before we've signed the check. She is calm, relaxed and not stressed at all. We enjoy everyone at Cascade Veterinary Center and the care they exhibit toward Cleo..
  December 25, 2016

  by Raeann Berge

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Today: 07:00 am — 06:00 pm

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About Cascade Veterinary Center Ps in Marysville